Accessibility Statement

Last updated: 9 September 2026

TRIBE TINNITUS Sp. z o.o., operator of www.Hear.help, is committed to making its website accessible to as many people as possible, including people with disabilities. We continually work to improve the user experience and accessibility of our digital services.

Conformance Status

We aim to conform to WCAG 2.1 Level AA.
Current status: Partially conformant with WCAG 2.1 Level AA.

Known Limitations

Some third-party components integrated into Hear.help may have accessibility limitations outside our direct control:

• AI chat assistant (www.Hear.help) - the chat interface is provided through third-party technology and may have limitations in keyboard navigation, screen reader compatibility or other accessibility features. We monitor its use and aim to provide suitable alternatives where reasonably possible.

Feedback and Contact

If you encounter an accessibility barrier while using Hear.help, please let us know:

• E-mail: contact@hear.help

We aim to respond within 10 business days.

Complaints

If you are not satisfied with our response, you may exercise any rights or remedies available to you under applicable Polish and European Union law.

This statement is reviewed periodically and whenever significant changes to Hear.help are made.